- (Topic 1)
A technician is troubleshooting stylus issues on identical, company-provided tablets. Users can purchase their own accessories. Some users have no issues, but others report that their styluses charge intermittently and die frequently. Which of the following is the most likely cause of this issue?

1. A. Certain cases are causing charging issues.
2. B. The tablets need to be updated.
3. C. Some of the tablets have manufacturing defects.
4. D. The malfunctioning styluses need firmware updates.

Correct Answer: A
Comprehensive and Detailed In-Depth Explanation:
The most likely cause isthird-party or ill-fitting casesobstructing the contact between the stylus and the tablet charging mechanism. Some cases may not be designed with stylus charging in mind, particularly if users are purchasing their own accessories.
✑ Option B:A software update might fix OS-related issues, but would not typically
affect physical charging.
✑ Option C:If some devices had defects, the issue would likely be consistent, not isolated to some users.
✑ Option D:Firmware issues could be a factor but are less likely than physical obstructions when users are using different accessories.
CompTIA A+ Core 1 Exam Objective Reference:
✑ Objective 1.4: Given a scenario, configure settings and use cases for laptops and mobile devices.

- (Topic 1)
A customer is able to print most documents with their USB inkjet printer, but the system is unresponsive when printing a certain report from a custom application. Nothing will print until the computer is restarted and the printer is power cycled. A technician remotes into the PC and confirms that the spooler stops working when this report is sent. After cleaning the spooler and reinstalling the drivers from the manufacturer's website, the issue persists. No other sites using the application report similar issues. Which of the following is most likely causing the issue?

1. A. The manufacturer is curating content before it reaches the device to preserve ink.
2. B. The application has a bug that the developer needs to address.
3. C. The system is using the PostScript language instead of the PCL.
4. D. Personal preferences have changed and documents with graphics are now online-only

Correct Answer: B
Comprehensive and Detailed Explanation From Exact Extract:
If a print spooler crashes specifically with one application and no issue occurs on other systems, the most likely root cause is a bug within that specific application. Restarting the spooler and reinstalling drivers resolves system-wide or hardware-related issues—not app- specific failures. This indicates the application may be sending malformed print data. Reference: "CompTIA A+ Certification All-in-One Exam Guide" by Mike Meyers – Chapter 26, page 1144.

- (Topic 1)
The display in a conference room has a ghost image that does not match the presentation Which of the following would test resolve the issue?

1. A. Adjust the color settings.
2. B. Correct the keystone.
3. C. Increase the brightness levels
4. D. Replace the monitor.

Correct Answer: B
* B. Correct the keystone:
A keystone correction adjusts the image shape when a projector is angled either up or
down. When a projector is not positioned directly perpendicular to the screen, the image becomes distorted or offset. Correcting the keystone will resolve alignment issues, ensuring that the presentation matches the display.
Incorrect Options:
* A. Adjust the color settings: This is used for improving color balance and has no impact on ghosting or mismatched images.
* C. Increase the brightness levels: Brightness changes the visibility of the image but does not address ghosting or alignment.
* D. Replace the monitor: Replacing the monitor is unnecessary unless there is hardware failure, which is not indicated here.
Key Takeaway: Keystone correction is essential to resolve alignment and distortion issues in projected images.
Reference: CompTIA A+ Core 1 Exam Objectives (220-1201), Domain 3.4 – Display troubleshooting.

- (Topic 1)
A company deploys server machines in a public cloud. Which of the following cloud service models is this an example of?

1. A. Platform as a service
2. B. Anything as a service
3. C. Infrastructure as a service
4. D. Software as a service

Correct Answer: C
Comprehensive and Detailed Explanation From Exact Extract:
Infrastructure as a Service (IaaS) provides virtualized computing resources over the internet. This includes virtual servers, storage, and networking. Deploying server machines falls under IaaS since the organization is responsible for managing the OS and applications on top of the infrastructure.
Reference: "CompTIA A+ Complete Study Guide" by Quentin Docter – Chapter 8, "Virtualization and Cloud Computing", page 488-490. Also found in the220-1201objectives, section 4.1.

- (Topic 1)
A technician is working on a RAID 1 array that is apparently degraded. The technician verifies the RAM and power are both operating as expected. Which of the following can the
technician do to further isolate the issue?

1. A. Perform individual drive diagnostics.
2. B. Run the chkdsk /i command.
3. C. Rebuild the RAID array.
4. D. Reconfigure the array as RAID 0.

Correct Answer: A
Comprehensive and Detailed In-Depth Explanation:
Adegraded RAID 1array usually meansone of the drives has failed or is failing. The correctnext step is torun diagnostics on each driveto identify the faulty one. RAID 1 uses mirroring, so one good drive should still contain all the data.
✑ Option B:chkdsk checks file system integrity, not hardware drive health.
✑ Option C:Rebuilding should only occurafteridentifying and replacing a faulty drive.
✑ Option D:RAID 0 offers no redundancy and would destroy data in this context. CompTIA A+ Core 1 Exam Objective Reference:
✑ Objective 3.5: Given a scenario, troubleshoot problems related to storage devices.