- (Topic 1)
A project that lacks a clear definition of its scope and boundaries runs the risk of:

1. A. straying from the intended path
2. B. trying to solve unrelated problems
3. C. having difficulty in collecting baseline data
4. D. suffering morale problems
5. E. all the above
6. F. none of the above

Correct Answer: E

- (Topic 2)
Find the value of (13) in the ANOVA table. Assume:

1. A. 16.4
2. B. 3.2
3. C. 18.6
4. D. 23.2
5. E. 4.54
6. F. 12.2
7. G. 0.525
8. H. 2.82
9. I. 1.48
10. J. 35.4
11. K. 0.10<P<1
12. L. 0.05<P<0.10
13. M. 0.01<P<0.05
14. N. 0.005<P<0.01
15. O. 0<P<0.005

Correct Answer: G

- (Topic 1)
A management team lists nine goals across the top of a rectangle and 15 activity initiatives along the left hand side of the rectangle. If one of the activities strongly supports one of the goals a circle is placed in the box where that activity’s row intersects the goal’s column. If the activity’s support is very strong a “bulls eye” is placed in the box and if the support is weak a triangle is used. This best describes which problem solving tool?

1. A. Affinity diagram
2. B. Inter-relationship digraph
3. C. Tree diagram
4. D. Process decision program chart
5. E. Matrix diagram
6. F. Prioritization matrix
7. G. Activity network diagram

Correct Answer: E

- (Topic 1)
A team wants a technique for improving consistency of assembly operations. They should use:

1. A. written and diagrammed work instructions
2. B. flow charts and process maps
3. C. cause and effect diagrams
4. D. Pareto chart
5. E. relationship matrix

Correct Answer: A

- (Topic 1)
The primary metric for a project is reduced cost for process A .A consequential metric could be:

1. A. reduced cycle time
2. B. reduced scrap rate
3. C. reduced set-up time
4. D. all the above
5. E. none of the above

Correct Answer: D