To establish and maintain an accurate and complete configuration management system
Solution:


Does this meet the goal?

1. A. Yes
2. B. No

Correct Answer: A

Which process is responsible for controlling, recording and reporting on versions, attributes and relationships relating to components of the IT infrastructure?

1. A. Service Level Management
2. B. Change Management
3. C. Incident Management
4. D. Service Asset and Configuration Management

Correct Answer: D

Performing all activities involved in a process

1. A. 2, 3 and 4 only
2. B. All of the above
3. C. 1, 2 and 3 only
4. D. 1, 2 and 4 only

Correct Answer: C

Which of the following is NOT the responsibility of Service Catalogue Management?

1. A. Ensuring that all operational services are recorded in the Service Catalogue
2. B. Ensuring that information in the Service Catalogue is consistent with information in the Service Portfolio
3. C. Ensuring that information in the Service Catalogue is accurate
4. D. Ensuring that information within the Service Pipeline is accurate

Correct Answer: D

Which of the following statements is CORRECT?
Solution:


Does this meet the goal?

1. A. Yes
2. B. No

Correct Answer: A