Which type of cloud model provides access to Microsoft Office apps?

1. A. platform as a service (PaaS)
2. B. infrastructure as a service (IaaS)
3. C. software as a service (SaaS)

Correct Answer: C
Microsoft 365 is SaaS, which provides an online version of MS Office Suite (Office Web Apps) along with SharePoint Server, Exchange Server and Lync Server.

You are the Office 365 administrator for a company.
You encounter a problem in your tenant. You launch the Microsoft 365 admin center and select Create a new service request.
You need to get help resolving your problem through the admin center.
Which three actions can you perform from the admin center? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.

1. A. Receive a Microsoft technical support phone number to speak with a Microsoft support technician.
2. B. Request a Microsoft service technician to contact you by using email.
3. C. Use the query text box to type information about your problem and receive links to help documentation.
4. D. Schedule a time for a Microsoft service technician to call you.
5. E. Chat with a live Microsoft service engineer.

Correct Answer: BCD
Beside the query text box you have 3 preferred contact options with a MS engineer:
1) Phone (Response within 15 min)2) Email (Response within 1 hour)3) Schedule a call back

You need to ensure that all users in your tenant have access to the earliest release of updates in Microsoft 365. You set the organizational release preference to Standard release.
Select the correct answer if the underlined text does not make the statement correct. Select “No change is needed” if the underlined text makes the statement correct.

1. A. Targeted release for entire organization
2. B. No change is needed
3. C. Targeted release for select users
4. D. First release

Correct Answer: A
Standard release is the default setting. It implements updates on final release rather than early release.
First release is now called Targeted release. Targeted release is the early release of updates for early feedback. You can choose to have individuals or the entire organization receive updates early.
https://docs.microsoft.com/en-us/office365/admin/manage/release-options-in-office-365?view=o365-worldwide

A company uses Microsoft cloud services. The company needs to protect against security breaches. You need to follow Microsoft's approach to security. Which approach should you use?

1. A. Will never breach security of specific applications
2. B. Will never breach the perimeter network
3. C. Will never breach security
4. D. Will only breach the perimeter network
5. E. Will breach security

Correct Answer: E
Microsoft's approach to security is to use a defense-in-depth strategy, which involves multiple layers of security controls to protect the company's data, applications, and infrastructure. These layers can include things like user authentication and authorization, firewalls, malware protection, encryption, and more. By implementing these layers of security, the company can greatly reduce the chances of a successful breach.

A company is evaluating Microsoft 365.
You need to determine the principles of Zero Trust.
Which two principles should you identity? Each correct answer presents part of the solution NOTE: Each correct selection is worth one point

1. A. Assume breach
2. B. Implement change
3. C. Identify potential charge
4. D. Verify explicitly

Correct Answer: AD