- (Exam Topic 3)
A vendor is not meeting the agreed-upon quality of deliverables. To try to renegotiate the contract with the vendor, which of the following documents should the project manager use to highlight the areas that need improvement?

1. A. RFI
2. B. SLA
3. C. MOU
4. D. LOI

Correct Answer: B

- (Exam Topic 3)
The government wants to start a project that will launch a satellite but lacks the appropriate SMEs. Which of the following would be BEST to solicit vendors?

1. A. LOI
2. B. RFQ
3. C. RFI
4. D. SOW

Correct Answer: C

- (Exam Topic 3)
A customer-requested project change has been approved, implemented, and validated. Which of the following should the project manager do NEXT?

1. A. Update the project charter.
2. B. Update the statement of work.
3. C. Update the lessons learned.
4. D. Update the project management plan.

Correct Answer: D

- (Exam Topic 1)
A customer asks a project manager if a small change can be made during the delivery phase. The project manager does not agree to the change.
Which of the following is the MOST likely reason?

1. A. Established communication plan
2. B. Scope creep
3. C. Resource constraints
4. D. Iterative approach

Correct Answer: B
References: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2017, p. 133

- (Exam Topic 3)
A customer added an additional requirement for a product being developed. Which of the following should the project manager do FIRST?

1. A. Present the change request to the CAB.
2. B. Evaluate the change with the project team.
3. C. Set up a face-to-face meeting with the project sponsor
4. D. Organize a steering committee meeting.

Correct Answer: B