A sales rep has left the company and an administrator has been asked tore-assign all their accounts and opportunities to a new sales rep and keep the teams as is.
Which tool should an administrator use to accomplish this?

1. A. Data Loader
2. B. Mass Transfer Tool
3. C. Data Import Wizard
4. D. Dataloader.io

Correct Answer: B

The administrator at Cloud Kicks hasa Custom picklist field on Lead, Which is missing on the Contact when leads are converted.
Which two items should the administrator do to make sure these values are populated? Choose 2 answers

1. A. Create a custom picklist field on Contact.
2. B. Update the picklist value with a validation rule.
3. C. Map the picklist field on the Lead to the Contact.
4. D. Set the picklist field to be required on the Lead Object.

Correct Answer: AC

The administrator at DreamHouse Realty added an email quick action to the Case page layout and is unable to see the action on the case feed.
Which feature must be enabled to ensure thequick action will be displayed as expected?

1. A. Email Notifications
2. B. Email-to-Case
3. C. Email Alerts
4. D. Email Templates

Correct Answer: B

The events manager at dream house realty has a hot lead from a successful open house that needs to become a contact with an associated opportunity.
How should this be accomplishedfrom the campaign keeping the associated campaign member
history?

1. A. Delete the lead and create a new contact and opportunity.
2. B. Clone the lead and convert the cloned record to a contact.
3. C. Convert the lead from the campaign member detail page.
4. D. Add acontact from a campaign member detail page.

Correct Answer: C

Users at Dreamhouse Reality are only allowed to see opportunities they own. Leadership wants
an enterprise- wide dashboard of all open opportunities in the pipeline so that users can see how the company is performing at any point in time.
How should an administrator create the dashboard without changing any sharing setting?

1. A. Update the dashboard to folder settings to manager forthe sales reps role.
2. B. Add a filter to the dashboard to filter the opportunities by owner role.
3. C. Build individual dashboards for profiles that need to see the enterprise results.
4. D. Create a dashboard with the running User set as someone who can see allOpportunities

Correct Answer: C