- (Topic 5)
During pre-course communications the instructor discovers that the course is different than the one expected by the class. Which of the following would be the BEST course of action?

1. A. Conduct the class expected by the learners.
2. B. Contact the training coordinator and ask for further instructions.
3. C. Cancel the class because not enough time was given to prepare for the unexpected subject matter.
4. D. Conduct the class according to new material.

Correct Answer: B

- (Topic 5)
A client needs content to be delivered in a shorter timeframe than the trainer had planned for. Which of the following should the trainer do to ensure the class will meet the new time constraints?

1. A. Work with the client to remove material they believe is not needed.
2. B. Do not allow any questions from students to save time.
3. C. Skip covering the course objectives; they will be covered in the material.
4. D. Talk faster to allow more material to be covered.

Correct Answer: A

- (Topic 3)
A trainer read that frequent evaluations are considered better for evaluating student progress than a single exam at the end of the course. Which of the following would be the BEST example of such evaluations?

1. A. Student labs led by the instructor during class
2. B. The trainer's mental notes about the students' ability
3. C. The trainer evaluation form filled out by the students
4. D. Short tests developed by the trainer

Correct Answer: D

- (Topic 2)
The learners in a class have limited knowledge and experience with the material being presented. The instructor wants to ensure the learners are paying close attention. Which of the following will accomplish this task?

1. A. Use closed-ended questions to not intimidate any of the learners.
2. B. Use interesting questions to make the material significant.
3. C. Tell them that their performance will be reported at the end of the session.
4. D. Change the course to all labs so learners stay focused.

Correct Answer: B

- (Topic 1)
An instructor receives a 125MB graphic file on a universal serial bus (USB) drive that will be used in a virtual classroom session. The instructor knows that the learners will be attending this virtual class using low bandwidth connections around the world. Which of the following should the instructor do to ensure that the learners will be able to easily receive the document?

1. A. Purchase small USB drives that support encryptio
2. B. Place the file on each USB drive and then ship the drives to the learners prior to the class.
3. C. Place the file on a media share websit
4. D. Email the learners a link to the location of the document and ask them to download it prior to the class.
5. E. Print copies of the document and mail them to the learners prior to the clas
6. F. Refer to the printed document during the virtual class session, and display it in the presentation.
7. G. Email the document prior to the class and have the learners figure out how to access it with limited bandwidth.

Correct Answer: B