- (Topic 6)
An example of motivation through self-confidence is:

1. A. calling on students with background experience that aligns with the subject matter.
2. B. allowing students to write answers on the board.
3. C. having students call out individual answers in a review quiz.
4. D. singling out a student to answer a specific question on the current objective.

Correct Answer: A

- (Topic 5)
During a training course, the instructor notices that there are errors on some of the materials issued to learners. Which of the following should the instructor do NEXT?

1. A. Blame the quality control department.
2. B. Delay the class to inform the training center manager of the errors.
3. C. Disregard the errors and continue with the course.
4. D. Make corrections to the material as the course progresses.

Correct Answer: D

- (Topic 2)
An instructor is use to instructing experienced individuals. The instructor is delivering a class to a group of entry level learners. Which of the following will the instructor need to adjust for this specific group of learners?

1. A. Body movements and gestures
2. B. Technical terminology and acronyms
3. C. Proper syntax and use of grammar
4. D. Voice inflection and rate of speech

Correct Answer: B

- (Topic 4)
Which of the following media should a trainer use to provide the objectives to students in a virtual course?

1. A. Direct the students to the publisher’s website
2. B. Email the material to the students
3. C. Provide handouts to the students
4. D. Post the objectives in the front of the classroom

Correct Answer: B

- (Topic 3)
During a training class, a few aggressive learners continued to dominate the question and answer sessions. Which of the following is the FIRST course of action for the instructor to take?

1. A. Talk to the learners on break and reprimand them.
2. B. Do not make eye contact with these learners when looking for answers.
3. C. Ignore the learners so they will know not to answer the questions anymore.
4. D. Tell the learners to give other learners a chance.

Correct Answer: B