The Support team at Ursa Major Solar prefers using split list views on the case homepage. Occasionally, the team views shipments from another support application.
What should the administrator configure to allow the team to use the split list view?
Correct Answer:
C
Split views are a feature that allows users to view records as a split list on object home pages in Lightning Experience apps that use console navigation. Split views show records in two panes: a list view pane on the left and a record detail pane on the right. Users can switch between different list views and records without losing context or scrolling. However, split views are only available on standard objects such as accounts, contacts, leads, opportunities, cases, etc., and not on custom objects such as shipments.References:https://help.salesforce.com/s/articleView?id=sf.lex_split_view.htm&t ype=5
Universal Containers requires a different Lightning page to be displayed when Accounts are
viewed in the Sales Console and in the Service Console. How should an administrator meet this requirement?
Correct Answer:
C
Lightning pages are custom layouts that let you design pages for your Salesforce org using Lightning App Builder. You can assign different Lightning pages for different apps, record types, and profiles using Lightning page assignments. To meet the requirement of displaying different Lightning pages for Accounts in Sales Console and Service Console, you need to assign Lightning pages as app default for each app. References: https://help.salesforce.com/s/articleView?id=sf.lightning_page_overview.htm&type=5https:// help.salesforce.com/s/articleView?id=sf.lightning_page_assignments.htm&type=5
When a Sales rep clicks a button on an opportunity, a simple discount calculator screen should be
launched.
Which automation tool should an administrator use to build this discount calculator screen?
Correct Answer:
A
Flow Builder supports creating a screen that can launch a simple discount calculator when a button is clicked on anopportunity.
References: https://help.salesforce.com/s/articleView?id=sf.flow_builder_overview.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.flow_distribute_button.htm&type=5
A user at Northern Trail Outfitters Is having trouble logging into Salesforce. The user's login history showsthat this person has attempted to log in multiple times and has been locked out of the organization.
Which two ways should the administrator help the user log into Salesforce?
Correct Answer:
CD
To help a user who has attempted to log in multiple times and has been locked out of Salesforce, the administrator should reset password on the user’s record detail page and use the unlock button on the user’s record detail page. Resetting password will generate a new temporary password and send it to the user’s email address. Using unlock will restore access for a locked-out user without changing their password or waiting for lockout period to end. Logging in as the user or resetting the password policieswill not help a locked-out user log in to Salesforce. References: https://help.salesforce.com/s/articleView?id=sf.users_passwords.htm&type=5https://help.sa lesforce.com/s/articleView?id=sf.users_unlock.htm&type=5
An administrator at Cloud Kicks is building a flow that needs to search for records that meet certain conditions and store values from those records in variable for use later in the flow. What flow element should the administrator add?
Correct Answer:
B
Get Records is a flow element that allows you to retrieve one or more records from an object that meet certain conditions and storethem in a collection variable or a record variable for use later in the flow. You can also choose which fields from those records you want to store in variables.References:https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_da ta_getrecords.htm&type=5