- (Topic 3)
From a related list, what would a user click for personalize the layout of the columns?

1. A. Magnifier
2. B. Context Menu
3. C. Pencil
4. D. Gear

Correct Answer: D

- (Topic 3)
You have been asked to configure a form so an employee could a tablet and select the
standard accessary options to purchase with it. These standard options are: carrying case, screen cleaner, tablet stand, and screen protector. What approach would you take?
Choose 3 answers

1. A. Create Catalog item for the tablet, and on the form, add a check box variable for each accessary option.
2. B. Create Catalog item for the tablet, and add a variable set to the form, for the accessary options.
3. C. Create one Catalog item for each: tablet, carrying case, screen cleaner, tablet stand, and screen protector.
4. D. Create a Records producer, and on the form, add a check box variable for each accessary option.
5. E. On shopping Cart configuration, select option to show the Add Accessories button.

Correct Answer: ABC

- (Topic 3)
One related list, which buttons are commonly used for managing the records on the list? Choose 3 answers

1. A. Publish
2. B. New
3. C. Ada
4. D. Manage
5. E. Edit

Correct Answer: BCE

- (Topic 3)
Which tab on the knowledge base record, would you use to identify the sets of users who are able to read articles in that knowledge base?

1. A. Access List
2. B. Can Access
3. C. Accessible to
4. D. Can Read

Correct Answer: D
Reference: https://docs.servicenow.com/bundle/rome-servicenow-platform/page/product/knowledge-management/task/t_SelectUserCriteria.html

- (Topic 3)
Tables may have a One to Many relationships. From the Service Catalog, what are examples of tables having a one to many relationships? (Choose three.)

1. A. One Approval can have many Requests
2. B. One Request can have many Requested Items
3. C. One Requested Item can have many Approvals
4. D. One Requested Item can have many Catalog Tasks
5. E. One Cart can have many Requests

Correct Answer: BDE