- (Topic 3)
What is the name of the string that display filter criteria?

1. A. Topic
2. B. Choice
3. C. Breadcrump
4. D. Menu

Correct Answer: C

- (Topic 1)
Which are valid Service Now User Authentication Methods? (Choose three.)

1. A. XML feed
2. B. Local database
3. C. LDAP
4. D. SSO
5. E. FTP authentication

Correct Answer: BCD

- (Topic 3)
What access does a user need to be able to import anicies to a knowledge base?

1. A. Can contribute
2. B. sn_knowledge_contripute
3. C. sn_knowledge_import
4. D. Can import

Correct Answer: A

- (Topic 2)
What is the primary application used to load data into ServiceNow?

1. A. Service Level Management
2. B. Configuration
3. C. System Import Sets
4. D. System Update Sets

Correct Answer: C

- (Topic 1)
Which statement is true about business rules?

1. A. A business rule must run before a database action occurs
2. B. A business rule can be a piece of Javascript
3. C. A business rule must not run before a database action occurs
4. D. A business rule monitors fields on a form

Correct Answer: B