Which of the following statement about the service owner is INCORRECT?

1. A. Carries out the day-to-day monitoring and operation of the service they own
2. B. Contributes to continual improvement affecting the service they own
3. C. Is a stakeholder in all of the IT processes which support the service they own
4. D. Is accountable for a specific service within an organization

Correct Answer: A

Which one of the following functions would be responsible for the management of a data centre?

1. A. Technical management
2. B. Service desk
3. C. Application management
4. D. Facilities management

Correct Answer: D