- (Exam Topic 2)
Which of the following is used to perform a root cause analysis?

1. A. Ishikawa diagram
2. B. Bar chart
3. C. Pareto diagram
4. D. Scatter plot

Correct Answer: A
Reference
http://asq.org/learn-about-quality/cause-analysis-tools/overview/overview.html

- (Exam Topic 1)
A project requires daily status updates.
Which of the following is the MOST effective method for providing these updates?

1. A. Backlog
2. B. Standup
3. C. Kickoff
4. D. Retrospective

Correct Answer: B
References: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2017, p. 306

- (Exam Topic 2)
The project's network map has a loop with multiple project outcomes. This is the result of which of the following scheduling tools?

1. A. Establishing project schedule baselines
2. B. Critical Path Analysis
3. C. Critical Chain Method
4. D. Graphical evaluation and review technique

Correct Answer: D

- (Exam Topic 3)
A project sponsor no longer wants to receive email communications and insists on physical paper copies. Which of the following BEST describes this situation?

1. A. Cultural differences
2. B. Personal preferences
3. C. Intraorganizational differences
4. D. Technological factors

Correct Answer: B

- (Exam Topic 3)
A project manager keeps a running log of all action items for a project and publishes the log on the intranet site. Despite being accessible by the entire project team, action items are not updated as completed.

Based on the above action item log. which of the following is the MOST likely reason for this behavior?

1. A. The project team members do not know who is responsible for working the actions
2. B. The project team members do not know how to access the action log on the intranet site.
3. C. The project manager has not followed up to ensure the tasks are completed.
4. D. The project team members have not been trained on closing action items.

Correct Answer: A