- (Exam Topic 2)
Given the following sprint:

Which of the following charts BEST demonstrates the decreasing number of Not Started items for the sprint depicted above?

1. A. Gantt chart
2. B. Pareto chart
3. C. Scatter chart
4. D. Burndown chart

Correct Answer: A

- (Exam Topic 1)
A vendor is unable to deliver an order by the specified date.
Which of the following should be the project manager’s NEXT steps? (Choose two.)

1. A. The project manager should notify the affected project team and, if necessary, adjust the schedule because the project could potentially encounter delays.
2. B. The project manager should notify the project sponsor to update the schedule in the documentation because the project could potentially encounter delays.
3. C. The project manager should adjust the schedule in the documentation and, if necessary, take steps to rush other areas of the schedule so the project will not encounter delays.
4. D. The project manager should update the project management plan in the documentation to reflect the reason for the possible delay in the project timeline.
5. E. The project manager should update the procurement plan and action items to reflect the possible delay in the project timeline.

Correct Answer: AD

- (Exam Topic 2)
The project sponsor wishes to implement a 24/7 solution for the service desk, requiring the establishment of the capability on three different continents. Which of the following factors is MOST likely to influence communication methods across the project?

1. A. Personal preferences and message content
2. B. Level of message/report detail and confidentiality constraints
3. C. Time zones and language barriers
4. D. Technological and criticality factors

Correct Answer: B

- (Exam Topic 1)
Which of the following documents does a vendor rely on MOST before committing funding and resources to a project?

1. A. SOW
2. B. PO
3. C. SLA
4. D. MOU

Correct Answer: A
References: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2017, p. 299

- (Exam Topic 1)
A project manager would like to bring vendors into a new project. Which of the following documents should the potential vendors submit so the project manager can find the best vendors for the project?

1. A. SLA
2. B. SOW
3. C. Change request
4. D. RFP

Correct Answer: B

“If you’re working with vendors to perform some or all of the work of the project, it’s critical that they know exactly what you are asking them to do. The statement of work (SOW) details the goods or services you want to procure. In many respects it’s similar to the project scope statement, except that it focuses on the work being procured. It contains the project description, major deliverables, success criteria, assumptions, and constraints”
Excerpt From: Kim Heldman. “CompTIA Project+ Study Guide.” iBooks.