The corporate identity and access team needs to audit User setup in the Salesforce org. Which permission should be granted to this team so they can perform their audit?

1. A. View permission on the User object
2. B. View All Users
3. C. View All Data

Correct Answer: C
✑ View All Data Permission:
✑ Why Option C is Correct:
✑ Why Others Are Incorrect:
For further information, see Salesforce permissions documentation: https://help.salesforce.com/

Universal Containers implemented Sales Cloud and requested that only certain branch staff trained to sell high-risk products can create opportunities for high-risk products.
How should an architect allow only specific branch staff to sell high-risk products?

1. A. Set the price book OWD to View Only and share the (High Risk) price book with the trained staff via manual sharing.
2. B. Set the price book OWD to View Only and share the (High Risk) price book with the trained staff via a sharing rule.
3. C. Set the price book organization-wide default (OWD) to View Only and share the price book (High Risk) with the trained staff.

Correct Answer: B
To ensure only specific branch staff can create opportunities for high-risk products, set the Price Book OWD to View Only to limit access. Then, use a sharing rule to share the high- risk price book with the trained staff. This approach ensures:
✑ Untrained users cannot see or use the price book.
✑ Trained staff have explicit access through the sharing rule.
✑ Option A: Manual sharing is inefficient for a large group and less manageable than sharing rules.
✑ Option C: While technically correct, sharing rule implementation is clearer and more scalable for this use case.
References:
✑ Price Book Sharing Model

Sales executives at Universal Containers (UC) want to create list views to filter opportunities for large at-risk opportunities, These list views should only be available to certain executives who specialize in closing problematic deals.
What should UC do to solve this requirement?

1. A. Share the list views with the appropriate role in the Role Hierarchy.
2. B. Share the list views with the appropriate individual users.
3. C. Share the list views with the appropriate Public Group.

Correct Answer: C
✑ Sharing List Views with Public Groups:
✑ Why Option C is Correct:
✑ Why Others Are Incorrect:
For more information, refer to Salesforce documentation on Public Groups and List Views: https://help.salesforce.com/

A consulting company uses the Salesforce mobile app for its field consultants and uses Case object to track customer specific consulting done by field consultants. The company also has a large number of customer service representatives who takes calls from customers on company issued desktops and uses case object to track customer issues and grievances. The company would like to capture images of customer site captured by field consultants while they are editing the case record during customer site visit. The Director of IT wants to minimize customization and promote reuseability of code artifacts wherever possible.
What recommendations should an architect give to the company to implement the image capture requirement, while ensuring customer that the service rep can continue to use same lightning pages they were trained to use?

1. A. Use Lightning Component as an override for ??Edit?? action on mobile view allowing image capture featur
2. B. No Change required for desktop users.
3. C. Use Lightning Component as an override for ??Edit?? action on lightning experience allowing image capture featur
4. D. Detect the form factor of the device and redirect the user to the default not overridden view.
5. E. Create a separate button ??Edit in Mobile??, which opens a custom lightning component that will allow field consultants to add an imag
6. F. No change required for desktop users.

Correct Answer: A
✑ Mobile-Specific Customization: Salesforce allows overriding standard actions like ??Edit?? with custom Lightning components that are conditionally applied for mobile or desktop experiences.
✑ Why Option A is Correct:
✑ Why Others Are Incorrect:
For detailed implementation guidelines, see Salesforce Lightning Component Customization: https://help.salesforce.com/

Universal Containers (UC) has a mostly Private organization-wide default, as it's a core principle of UC to respect client data privacy, UC has implemented complex processes for granting access to Opportunity data. A few key members of the sales reporting team need to always be able to see, but not change, Opportunity data for all opportunities.
What should an architect recommend as an approach to meet these requirements?

1. A. Give the View All Data permission to the Sales Reporting profile.
2. B. Create # permission set that grants the View All Data permission.
3. C. Create a permission set that grants the View All permission for Opportunity.

Correct Answer: C
✑ View All Permission: Assigning the "View All" permission for the Opportunity object allows users to see all records of that object, regardless of sharing rules or ownership. This permission meets the need for key sales reporting team members to view Opportunity data without editing rights.
✑ Why Option C is Correct:
✑ Why Others Are Incorrect:
For detailed reference, see Salesforce permissions documentation: https://help.salesforce.com/