- (Topic 3)
A company is hosting a major training event which several other companies have been invited to attend. The instructor is onsite and has already started the training. All of a sudden, the fire alarm goes off and everyone is instructedto leave the facility. After a 30- minute delay, everyone is instructed to reenter the building. Which of the following actions is the BEST way for the instructor to get the training back on schedule?

1. A. Keep the learners 30 minutes longer to make up the training
2. B. Reschedule the training for another day
3. C. Continue the training as scheduled and do not make it up
4. D. Adjust the schedule to allow 30 minutes for lunch instead of one hour

Correct Answer: D

- (Topic 6)
While holding a company-wide virtual training session, several students are having issues accessing a company-hosted website needed for the session. Which of the following actions should the trainer have the students take?

1. A. Have students contact their network support about the website.
2. B. Have students restart the virtual session and connect to the website.
3. C. Have students contact the company’s Internet provider about the website.
4. D. Have students contact the website’s tech support.

Correct Answer: A

- (Topic 3)
In a virtual classroom, which of the following factors might an instructor have the MOST difficulty controlling?

1. A. Distracting questions from other learners
2. B. Surroundings of the distant learner
3. C. Inappropriate comments in chat
4. D. Motivation of the learners in the class

Correct Answer: B

- (Topic 3)
An instructor has a learner in the class that is struggling with the subject matter being presented. The instructor notices the learner making facial expressions. Which of the following will MOST likely help the learner with the material?

1. A. Go to the learner privately and ask if there are any questions to clarify the material.
2. B. Ask the learner in front of the class why they do not understanding the material.
3. C. Make note of the learner's facial expressions, continuing on with discussing the topic to see if they later understand the subject.
4. D. Ask the learner to come forward and demonstrate the information that was just presented.

Correct Answer: A

- (Topic 5)
In preparation for a class that requires many devices to be plugged into a power outlet, which of the following is the BEST way to proceed?

1. A. Quickly plug in the cords to minimize the required setup time
2. B. Plug the cords into the nearest outlet available to shorten cord length
3. C. Consolidate cords into one outlet to minimize the number of outlets needed
4. D. Plug in the cords, arranging them to minimize the tripping hazard

Correct Answer: D