- (Topic 3)
An instructor has been hired to instruct a pre-packaged course; however, the site manager informs the instructor that the learners have been overly prepared for the course and that the first three chapters of the material should already be known by the learners. Which of the following is the BEST course of action?

1. A. Skip the first three chapters of the material and spend more time on the remaining material.
2. B. Skip the first three chapters of the material and reduce the length of the course accordingly,
3. C. Quickly cover the first three chapters of the material ensuring the learners actually knowit.
4. D. Follow the syllabus and pre-set time table as the course has been designed.

Correct Answer: C

- (Topic 6)
Which of the following should a trainer do when they realize while they are covering the required training material that many learners appear to be confused?

1. A. Create an evaluation that covers the course objectives to gauge the learners’ level of understanding
2. B. Create an evaluation for the learners to evaluate the other learners’ understanding of the material
3. C. Create an evaluation of how well the trainer is performing to gauge the trainer’s delivery methods
4. D. Create an evaluation of the learning environment to understand if it is affecting the learners

Correct Answer: A

- (Topic 1)
If a class has some slow learners and some fast learners, which of the following is the correct pace in which to present material to the class?

1. A. To the pace of the slowest learner
2. B. To the pace of the average learner
3. C. To the pace of the course suggestions
4. D. To the pace of the fastest learner

Correct Answer: B

- (Topic 5)
A good method of evaluating the effectiveness of a past training course is to:

1. A. Choose several delivery methods.
2. B. Ask for audience feedback during breaks.
3. C. Revise the content of training from session to session.
4. D. Review data and comments from surveys.

Correct Answer: D

- (Topic 2)
An instructor is preparing to teach in a virtual classroom with twenty-five learners. Ten of the learners, all from the same location, report that they cannot login to the virtual classroom. Which of the following is the MOST likely cause?

1. A. Anti-virus software is blocking the virtual classroom connection.
2. B. The learner’s computers cannot handle the virtual classroom.
3. C. Firewall issues at the instructor's location.
4. D. Firewall issues at the learners' location.

Correct Answer: D