- (Topic 1)
An instructor is teaching a beginner topic. Most of the learners explain that they are already familiar with the course content. Which of the following should the instructor do?

1. A. Continue the class as planned assuring completion of current course objectives
2. B. Ask the advanced learners what they would like to cover in the course and then change objectives based on advanced learner's requests.
3. C. Ask the experienced learners to return for a more advanced course
4. D. Modify the curriculum as necessary to fulfill student expectations while still meeting course objectives.

Correct Answer: D

- (Topic 4)
Which of the following is a non-verbal communication method an instructor should use?

1. A. Eye contact
2. B. Proper use of jargon
3. C. Correct vocabulary
4. D. Voice intonation

Correct Answer: A

- (Topic 1)
An instructor is teaching an advanced two-day workshop for experienced users of a specific software program. The learners were recommended to participate by their supervisors. The instructor is informally talking with the learners prior to the first session, when one learner confides concerns about their ability to succeed in the course. The BEST way for the instructor to respond to the learner is to:

1. A. Convince the learner they should feel confident because of the recommendation by the learner's supervisor
2. B. Offer to contact the learner's supervisor and verify that the learner has the prerequisite skills for the course.
3. C. Monitor the learner's performance during the first part of the course and meet with the learner at the first break.
4. D. Assure the learner that the course material for the workshop will teach what the learner needs to succeed in the course.

Correct Answer: C

- (Topic 2)
A learner is asking a question but the instructor does not clearly understand what the learner is asking. Which of the following should the instructor do?

1. A. Ask the learner to see the instructor during a break
2. B. Answer the question as the instructor understood it
3. C. Ask another learner if they understood the question
4. D. Ask the learner to repeat the question

Correct Answer: D

- (Topic 2)
Several learners are already familiar with the course topics, while other learners are having difficulty with the course topics. Which of the following is the BEST action for the instructor to take?

1. A. Teach the course to the learners that are having difficulty and have the experienced learners do independent labs.
2. B. Use diagrams that further clarity the material.
3. C. Encourage the learners who have experience with the course to share and discuss it with the class.
4. D. Teach expanded objectives so the experienced learners get the most out of the course.

Correct Answer: C