- (Topic 3)
In what order are Access Controls evaluated?

1. A. Field-level - mast general to most specific: then Row-level - most specific to most general
2. B. Table-level - most specific to most general; then Row-level - most specific to most general
3. C. Table-level - most specific to most general; then Field-level « most specific to mast general
4. D. Field-level - most specific to most general: then Table-level - most specific to most general

Correct Answer: D

- (Topic 3)
Which low components allow you to specify when a flow should be run?

1. A. Trigger and Condition Pill
2. B. Scope and Trigger Condition
3. C. Trigger and Condition
4. D. Trigger Criteria and Clock
5. E. Condition and Table

Correct Answer: C
Triggers define when a flow should start running, and conditions are used to specify the specific circumstances under which a flow should run. By combining triggers and conditions, you can create flows that run only when specific events occur and only for certain types of records.
References:
✑ ServiceNow Product Documentation: Flow Designer - Overview - https://docs.servicenow.com/bundle/sandiego-application-development/page/administer/flow-designer/concept/flow-designer.html
✑ ServiceNow Product Documentation: Flow triggers - https://docs.servicenow.com/bundle/tokyo-application-development/page/administer/flow-designer/reference/flow-triggers.html

- (Topic 3)
What type of field has a drop down list, from which you can pick from pre-defined options?

1. A. Choice
2. B. Picker
3. C. Drop down
4. D. Option

Correct Answer: A
Reference: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0538947

- (Topic 1)
Knowledge Base Search results can be sorted by which of the following? (Choose three.)

1. A. Most recent update
2. B. Popularity
3. C. Relevancy
4. D. Manager assignment
5. E. Number of views

Correct Answer: ACE

- (Topic 1)
Which one of the following statements describes the purpose of a Service Catalog workflow?

1. A. A Service Catalog workflow generates three basic components: item variable types, tasks, and approvals
2. B. Although a Service Catalog workflow cannot send notifications, the workflow drives complex fulfillment processes
3. C. A Service Catalog workflow is used to drive complex fulfillment processes and sends notifications to defined users or groups
4. D. A Service Catalog workflow generates three basic components: item variable types, tasks, and notifications

Correct Answer: C