- (Topic 2)
What are two ways to generate an Event? (Choose two.)

1. A. Business Rule
2. B. Workflow
3. C. Log entry
4. D. Knowledge article publication

Correct Answer: AB

- (Topic 2)
Which feature allows you to automate business logic for a particular application or process such as approvals, tasks notifications, and record operations?

1. A. Flows
2. B. Action Sequences
3. C. Action Sets
4. D. Task Flows
5. E. Flow Diagrams

Correct Answer: E
Reference: https://docs.servicenow.com/bundle/rome-servicenow-platform/page/administer/flow-designer/concept/flow-designer.html#:~:text=the%20following%20components%3A-,Flows,a%20particular%20application%20or%20process

- (Topic 3)
What types of entities can receive task assignments, in ServiceNow? Choose 2 answers

1. A. Groups
2. B. Users
3. C. Departments
4. D. Teams.

Correct Answer: AB

- (Topic 2)
How are local flow variables accessed in the Flow Designer Data panel?

1. A. As newly generated icons
2. B. As scratchpad variables
3. C. As new tabs
4. D. As data pills

Correct Answer: D

- (Topic 2)
How is a group defined in ServiceNow?

1. A. A group is one record stored in the Group Type [sys_user_group_type] table
2. B. A group is one record stored in the Group [sys_user_group] table
3. C. A group defines a set of users that share the same location
4. D. A group defines a set of users that share the same job title

Correct Answer: B