- (Topic 2)
A user wants to create a set of filter conditions, where they want to show records which satisfy two conditions:
Incidents where the state is Closed
Incidents where Assignment Group is Network
After clicking the Funnel icon, what should the user do?

1. A. Define the first condition; click AND button; define second condition; click Run
2. B. Define the first condition; click AND button; define second condition; press enter
3. C. Define the first condition; click OR button; define second condition; press enter
4. D. Define the first condition; click > icon on breadcrumb, define second condition; click Run
5. E. Define the first condition; click > icon on breadcrumb, define second condition; press enter

Correct Answer: A

- (Topic 2)
What is a Notification?

1. A. A new Knowledge article created by a Business Rule
2. B. A tool for alerting users that events that concern them have occurred
3. C. A message through Connect related to a Change Request
4. D. An email file attachment

Correct Answer: B

- (Topic 2)
What are the components that make up a filter condition? (Choose three.)

1. A. Operator
2. B. Match Criteria
3. C. Value
4. D. Column
5. E. Field

Correct Answer: ACE
Reference: https://docs.servicenow.com/bundle/rome-platform-user-interface/page/use/using-lists/concept/c_Filters.html

- (Topic 1)
What is a way that you can mark a knowledge article for review?

1. A. Flag article
2. B. Review
3. C. Bookmark
4. D. On Hold

Correct Answer: A

- (Topic 2)
Access Control rules are applied to a specific table, like the Incident table. What is the object name for a rule that is specific to the Incident table and the Major Incident field?

1. A. Incident.Major_Incident
2. B. incident=>major_incident
3. C. incident<=>major_incident
4. D. incident||major_incident
5. E. incident.major_incident

Correct Answer: E
Reference: https://docs.servicenow.com/bundle/rome-platform-administration/page/administer/contextual-security/concept/acl-rule-types.html