- (Topic 1)
ServiceNow uses what term to describe all the data saved within a particular form?

1. A. Fields
2. B. Form
3. C. Record
4. D. Lists

Correct Answer: C

- (Topic 2)
When using the Performance Analytics application in the Now Platform, what kind of KPI signals are used to make decisions that statistically support long term workflow stability?

1. A. Long-term signals
2. B. Non-signals
3. C. Anti-signals
4. D. Stability signals

Correct Answer: C

- (Topic 3)
The Employee On-boarding team has asked for a way for managers to order computers, monitors, business Cards, and cell phones for new employees. How would you proceed to meet this requirement?

1. A. Create Record Producer
2. B. Create Order Guide
3. C. Create Requested Item
4. D. Create On-boarding Bot

Correct Answer: B

- (Topic 3)
What are the three key tables in an enterprise CMDB? Choose 3 answers.

1. A. omadb_rel_ci
2. B. sn_emdb
3. C. sn_emdb_ci
4. D. Ey omdb
5. E. sn_emdb_bak
6. F. omdb_ci
7. G. emdb_bak

Correct Answer: ADF

- (Topic 3)
Which feature enables business process owners to organize Flow Designer content into unified and digitized cross-enterprise processes via a digitized task board Interface?

1. A. Flow Designer
2. B. Process Automation Designer
3. C. Process Workflow Designer
4. D. Workflow Editor

Correct Answer: B