- (Exam Topic 1)
A project sponsor and Chief Information Officer (CIO) disagree about how to release the final deliverables to the market. The sponsor wants to do a massive product release, while the CIO wants to be extremely cautious and add more time for testing and defect resolution. The project manager works with both parties and determines the best solution is to roll the product out in a pilot release to see how it tests, and then use customer feedback to determine next steps.
Which of the following conflict resolution techniques is the project manager using?

1. A. Forcing
2. B. Negotiating
3. C. Compromising
4. D. Avoiding

Correct Answer: B
References: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2017, p. 200

- (Exam Topic 1)
A carpenter on a project team reports there is insufficient time to accomplish tasks on schedule. Which of the following is the FIRST step the project manager should take?

1. A. Assess the risk register’s new items.
2. B. Review the task start and finish dates.
3. C. Obtain additional resources.
4. D. Analyze the assigned hours.

Correct Answer: A

- (Exam Topic 2)
Which of the following make up a company’s portfolio? (Choose two.)

1. A. People
2. B. Procedures
3. C. Projects
4. D. Processes
5. E. Profit
6. F. Programs

Correct Answer: CF

- (Exam Topic 2)
Which of the following documents should the project manager complete if requirements have been defined, but neither a vendor nor a platform has been identified?

1. A. RFP
2. B. RFQ
3. C. RFI
4. D. SOW

Correct Answer: A

- (Exam Topic 3)
A project team received a memo stating no one can come into the office for the rest of the week due to heavy forecasted rain. The projected team reviews the risk management plan and carries out the risk response. The memo that prompted the activation of the risk response is referred to as the:

1. A. risk owner
2. B. risk impact
3. C. risk review
4. D. risk trigger

Correct Answer: D