- (Topic 3)
An instructor is teaching a class that is filled with a variety of acronyms and technical jargon. Which of the following would help reinforce the definitions of the terms while using the least amount of classroom time?

1. A. Create written vocabulary quizzes for each module of the course.
2. B. Provide and use a reference page or glossary of terms.
3. C. Ask the learners to review the terms in the materials during breaks.
4. D. Have the learners quiz each other over the terms in the first part of class.

Correct Answer: B

- (Topic 2)
An instructor decides to divide their class into groups. In order to motivate the learners in the groups the instructor designs the groups and the activity such that thE.(Select TWO).

1. A. Learners need to complete a small part of a larger project without seeing the final outcome.
2. B. Learners are paired with the members they feel most comfortable with.
3. C. Learners have more autonomy over the direction of the activity.
4. D. Activity is relevant to the learners job function as it relates to the material.
5. E. Skill level is below that of the class, making the activity easy to complete and building the learners esteem.

Correct Answer: CD

- (Topic 5)
A learner is frequently distracted. When the instructor asks a question the learner appears confused. Which of the following is the BEST assessment of the learner's behavior?

1. A. The learner is disturbing the group and should be removed.
2. B. The learner is displaying negative behavior and needs to be reprimanded.
3. C. The learner would benefit from additional explanation and clarification.
4. D. The learner may not be interested in the subject being discussed.

Correct Answer: C

- (Topic 6)
In an attempt to inject humor into the course, an online instructor wants to ensure that
students know the intent of a comment. Which of the following could the instructor use to convey this sentiment? (Select TWO).

1. A. Put the comment in all capital letters, indicating humor.
2. B. Remove any references to race, religion, or gender.
3. C. Refer only to a fictitious race or religion.
4. D. Single out a learner who has a good sense of humor.
5. E. Use an emoticon at the end of the comment.

Correct Answer: BE

- (Topic 5)
A contractor is conducting training for a company. After arriving, the contractor realizes that the room assigned for training is missing a required element (e.g. projector, screen, etc.). The contractor is frustrated because the client was aware of the needed equipment in ample time. Which of the following is the FIRST course of action?

1. A. Cancel the training
2. B. Notify the appropriate people
3. C. Teach the course
4. D. Delay the training

Correct Answer: B